Discover the benefits of using client emails and how to get started!

How to use client emails?

We are constantly adding client email templates to reflect in-season products, client needs and product updates.

Most clients prefer communicating via email.


  1. Go to Client Manager.
  2. Click on the gear icon at the top right
  3. In the left menu, select Email template.
  4. Add your clients’ email addresses.
  5. Personalize your email content if you like.

The advantages of using client emails

Start using them today! Thanks to Canada's anti-spam legislation and email filtering improvements, your messages will end up in your clients’ main inbox, making it more likely they will be read.

Here are several advantages to consider:

  • Contact multiple clients at the same time
  • Generate leads
  • Share your personalized links
  • Personalize emails with your contact information
  • Stay top of mind for your clients
  • Use bilingual tools
  • Benefit from constantly updated tools

Best practices

  • Keep the email simple: one key message, one action for the client.
  • Keep your client email list up to date.
  • If a client doesn't want to receive any more emails, remove them.
  • If an email comes back undelivered, you can contact the client to verify their contact information.
  • You may want to segment your clients based on the products they own to send them emails in line with their needs.